What is handstamping?
Instead of using an engraving machine your personalisations are stamped using steel punches, one letter at a time and positioned by eye, which means no two pieces will ever be the same. This packs a whole lot of character and charm into your jewellery...
Will my personalisation fade?
Unlike engraving, handstamping creates deep, long lasting impressions that will only disappear with years and years of wear or some serious filing!
Does the lettering on my jewellery have to be darkened?
To darken any lettering, we use a safe non toxic blackening agent. We apply this to all of our handstamped impressions as standard, but if you would prefer to not have this darkening agent used on your jewellery just ask!
Over time this agent may fade or discolour with wear or if it comes into contact with household chemicals such as cleaning products, lotions or hand sanitiser. But don't worry we're happy to share our top tips of creating this effect at home using a common household product over on our Jewellery care page.
My letters aren't perfectly aligned - can you re-stamp it?
All our pieces are created using traditional steel punches, letters are hammered into the metal one at a time, by eye. This creates a unique impression that can differ in spacing, depth and alignment.
We don't consider this a defect but a celebration of our handmade processes - we will not offer a refund/exchange due to "imperfectly" aligned text.
I don't like any of the fonts/design stamp symbols available - Can I have something else?
We try to stock a wide variety of font styles and design stamps so you can create a piece of jewellery that's unique and meaningful to you. We're always on the lookout for new and exciting stamps, and even have a stash of larger stamps that we use for unique stamped designs. If you don't see something you'd like we may be able to order this from one of our amazing stamp suppliers - Contact Us to discuss availability, time frames and any additional costs.
Why are some fonts not available for some designs?
As we use steel punches for our personalisations, we are limited to sizes and styles that are available to us. Sometimes certain upper case letters or design stamps are too large for the design, however we may be able to work around the design depending on your specific personalisations...
We're always happy to create something completely unique and design a stamp specifically for you, working with craftsman around the globe to make your design into a steel punch!
Each style has it's own personality so if your piece doesn't have your favourite style, get in touch, and we can advise an alternative - or even design a new piece around your favourite font!
My message is too long - Help!
Each design will indicate the maximum character count for that design - this is an average count as some of our font styles are wider than others. If your message is a few characters too long, we may still be able to fit this onto the design depending on your desired font style. We're always happy to advise on the best font styles for your design, or if you're not sure which style will look best, just Contact Us to discuss!
How do I add a design stamp?
We have a wide variety of design stamps that you can add to your design to create a unique and special message. Each piece of jewellery will have a photo of the available design stamps (please request these only) for that piece. In your personalisations, place the corresponding letter and number of the design stamp you would like, within brackets, wherever you would like us to stamp it.
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We have a lot of different variations of popular symbols, such as stars and hearts. If you are not specific with the design stamp name, for example (heart) or (star), we will select the most appropriate design.
Want something Special and Unique? Get in touch, we may be able to source a design stamp for you!